On the front end, you can screen incoming calls and forward them to the right people.
Call HandlingĨ×8 has a long list of ways to handle calls. This ceiling is a hike compared to RingCentral, capped at $49. As you stack on the features, pricing increases drastically before topping out at $140 per user. On the low end, 8×8 has reasonable introductory packages most businesses can afford. Our research also checked on app security, integrations, reliability, and its support structure.Ĭheck out a more detailed explanation of our methodology here. Beyond that, we took a look at call handling features and the platforms each app is compatible with.